Returns & Exchanges

At UNDRESS, we want you to feel confident in every piece you wear; therefore, we offer a seamless 30-day return policy for all unworn items in their original condition. Whether you need a different size or a full refund, our team is dedicated to ensuring your complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.